Feeling overwhelmed by technology or worried about being left behind in today's digital world?

You're not alone.

Many Canadians and immigrants struggle with navigating essential online tasks, from managing personal finances to simply connecting with loved ones. 

 This program, developed with the BC Digital Literacy Framework and UNESCO Digital Literacy Guidelines in mind, ensures you receive top-quality training to thrive in today's fast-changing digital world.

Getting Started with Devices: Build confidence turning on and interacting with computers, phones, and tablets

Connecting to the Internet & Navigating Online: Learn to connect to Wi-Fi or mobile data and browse the internet safely and confidently

Email, Messaging & Communication Apps: Use digital tools to send messages, make video calls, and stay connected Documents,

Forms & Job Applications:

Documents, Forms & Job Applications: Create and manage documents and confidently fill out forms online

Online Safety & Protecting Your Information: Understand how to stay safe from scams, protect your personal data, and identify reliable information

Managing Your Money Online (Basic): Learn to use online banking safely, pay bills, and understand e transfers Accessing

Government & Community Services: Discover how to find and use online portals for government services, appointments, and local resources



Digital Tools for Everyday Tasks: Explore practical apps and online resources for things like shopping, getting directions, or accessing entertainment

Digital Communication & Collaboration: Focuses on using email, messaging apps (WhatsApp, Signal, iMessage), and video conferencing platforms (Zoom, Google Meet, Teams) professionally to participate in social, work, and civic life, including calendar management Information

Navigation & Online Services: Concentrates on efficiently finding and acting on accurate information through web Browse, comparing sources, filling out online forms (e.g., job applications, visa forms), managing document uploads/ downloads, and online shopping and payment management

Device & Account Management: Emphasizes maintaining and personalizing tech devices by setting up phones, laptops, and printers, connecting to Wi-Fi and Bluetooth, managing app installations and updates (Play Store, App Store), handling storage, backups, and user accounts

Digital Safety & Security: Prioritizes protecting personal data and avoiding online risks by creating secure passwords (using password managers), recognizing phishing and scams, setting privacy settings on apps and browsers, understanding 2FA (two-factor authentication), and safe online shopping

Everyday AI & Productivity Tools: Leverages modern tools like AI (ChatGPT, Gemini, Copilot) for writing, translating, planning, and content generation, along with office tools (Google Docs, Microsoft Word, Sheets) for resumes, budgeting, and collaborative editing



Digital Participation & Content Creation: Focuses on contributing meaningfully and responsibly online by creating simple content (posts, videos, flyers), understanding algorithms, setting up social media profiles with privacy awareness, engaging in respectful online communities, and spotting misinformation.